Upon further investigation I saw the USB port had been pushed up inside the Dexcom receiver and was freely wiggling aroun inside. I tried unsuccessfully to pull it back to where it should be a few times before giving up and throwng it on the bed in disgust (I'm not a morning person, especially after a night of constantly interrupted sleep). I stewed in my frustration for a few minutes while I tried to decide how I was either going to afford a new receiver or adjust back to life without a CGM. The Pretty Lady in My Life kept her cool and found online that this had happened to a few other people and Dexcom had replace theirs under warranty. I was relieved but not looking to spending time on the phone fighting with customer service representatives (It's that whole not a morning person thing again). I called the customer service number on Dexcoms website, ready to have to answer a million questions and try to justify why this should be covered by the warranty but I was wrong.
I followed the phone tree to technical support, was on hold for maybe 30 seconds and was greeted by a customer service rep (whose name I wish I could remember). I explained my situation and she asked for the serial number from my unit and confirmed that it was still under warranty. She asked if the unit had been dropped or exposed to water and made sure address was correct. Next she told me the new receiver would be sent out today with overnight shipping but probably wouldn't be here until Thursday because of New Years. I was in shock. No long hold times? No twenty questions? No attempts to get out of covering the replacement? The whole process took less than 5 minutes. She even threw in a free sensor because I would have to change mine prior to the 7 days when the new receiver arrived. Hands down the best experience I've had dealing with a customer service from any company, for any issue. Good job, Dexcom. You are doing it right.